Unfortunately, TCG found its previous web analytics tools quite difficult to configure and manage. The tool used the traditional web log processing technique for web analysis. It was unsure whether the report data was accurate or not. The time required to generate reports was also very long.

In addition, TCG encountered issues like log file crash or data loss from time to time. Thus, it was quite painful for TCG to continue to use the tool. After careful consideration, it made the decision to switch to a different solution. WebNibbler uses the most advanced data collection technologies and possesses the most useful web analysis capabilities. Therefore, it has decided to use WebNibbler to replace its existing tools.

WebNibbler is capable of solving the problems TCG had with its previous system. WebNibbler can also easily monitor the performance and efficiency of all its web assets. WebNibbler's easy-to-use interface lets TCG generate meaningful analytics data and reports faster than before. Now, TCG is able to understand its website activities and visitor behavior with ease.

WebNibbler is a full-featured web analytics solution for enterprises to track their website usages and analyze their customer activities. With its unique data collection technologies and powerful visitor segmentation features, WebNibbler gives enterprises the insights into their website performance, marketing strategy, customer behavior, and e-business efficiency.